Archive services' contact information
[email protected]
Switchboard: +358 29 533 7000
Astia online service
Explore materials on your own
- You can search and browse our materials and explore our digital collections.
- You can order documents for use in the reading rooms or have them delivered digitally.
- You can apply for access to restricted material.
- You can view your orders and update your personal information.
Submit an information request
- Vehicle data, military service, bills of purchase, death certificates, estate inventory deeds... you can order fee-based document copies or certificates by submitting an information request using the Astia form.
- You can order a genealogical report for a purpose governed by public law, such as an estate inventory deed.
Submit an information request in Astia
Order a genealogical report in Astia
Some of Astia functionalities require login. You need online banking credentials or a mobile certificate to log in.
Contact us via email
The National Archives’ registry office email address is [email protected].
We forward the messages and documents received by the office to the person responsible for processing them.
Submit an information request
You can order paid copies or certificates of documents. Send your message to [email protected].
Please specify your information request sufficiently so that we can identify the document or matter that your request concerns as quickly as possible.
If your message contains confidential information, use secure mail.
How to use secure mail
- Click on the secure mail link.
- Enter your email address in the field and click on “Continue”.'
- Click the “Register” button.
- You will receive an email with a link that is valid for 30 days through which you can use secure email.
- With secure email, your message will be sent to the registry office of the National Archives of Finland in a secure manner.
Contact by phone
Call our switchboard
The National Archives’ telephone exchange will direct you to talk to the person in charge of the service.
- On weekdays from 9 am to 4 pm, tel. +358 29 533 7000
Submit an information request or enquire about your information request
The National Archives’ registry office is open on weekdays from 10 am to 1 pm. Tel. +358 29 533 7400. The phone service will also help you with visiting the National Archives and its online services.
Ask about visiting the reading room and ordering materials
Call the reading room phone service.
- Finnish-language service on weekdays from 10 am to 12 pm, tel. +358 29 533 7490
- Swedish-language service on weekdays from 12 to 13 pm, tel. +358 29 533 7491
Please note that you cannot submit reading room or information request orders by phone.
Get advice and give feedback
Customer service chat
Ask for help in the chat from Mon to Thu between 13 and 16 pm. In particular, we answer quick questions related to the National Archives’ online services and digital materials. You can also ask about visiting our reading rooms ordering materials. Click on the chat icon at the bottom right.
To use the chat, you must accept cookies.
Give feedback on our services or make enquiries
Give feedback on our services or enquire about our reading rooms, digital deliveries or the orders you have placed. You access the feedback form by clicking on “Feedback” in the footer of this website.
The form conveys information about which page (web address) you used to open the form. This may help solve the problem if digitised material is not displayed correctly, for example.
On the form, select the service and topic of your feedback so that your feedback will be directed to the experts who know the topic best. You can provide feedback anonymously or with your contact details, in which case you will receive an email with information about the processing of your feedback.